Friday, 14 June 2013

City hospitals claim they take utmost care for elderly - Source LT

World Elder Abuse Awareness Day today
"Senior citizens should keep the address of their house and at least one mobile number from their family in their pocket, so that we can contact their family members in case of any emergency or mishap."
Both public and private hospitals in the city claims to be equally sensitive to senior citizens and take care of them on priority.
The administration of the Government Medical College and Hospital (GMCH) claims that it has all essential facilities like ramp and lift for senior citizen. Plus, it provides all medicines to senior citizens free of cost. 
One prominent private hospital also claims that it takes special care for elderly patients and has tied up with an association of senior citizen in the city. 
GMCH medical superintendent Dr P L Gattani said, "We have facilities like ramp and lift for senior citizens. However, we don't have special window for senior citizens. But we make it a point to address their issues as early as possible as we have social superintendents in the hospital who take care of all such things. Besides, resident medical officers also guide them and ensure that they don't have to wait for longer time to get treatment. In addition, we treat senior citizens on par with below poverty line patients and provide them medicines without any charge."
Social superintendents, who did not wish to be named, said, "As per the universal norms, there are ramp and lift facilities for senior citizens. Besides, there are properly built steps so that they can easily step up or down. We also take care that senior citizens do not need to stand in queues for longer time and help them get treatment immediately. Besides, we also make efforts to ensure that senior citizens get reports of blood or any tests done without any hassles."
They further said, "The situation at the GMCH is quite better when it comes to dealing with senior citizens. Chief medical officers and resident medical officers personally look into their complaints, if any. If senior citizens are facing any old age diseases like diabetes, then we ask them to have a diary and ask medical shops to provide medicines to them regularly, instead of referring them to the OPD. We appeal to senior citizens coming to the GMCH to contact us or RMO, if they face any problems."
Dr Himanshu Gupta, administrator at Seth Nandlal Dhoot Hospital, said, "We attend to senior citizens on priority so that they don't need to stand in queues for a long time or make unnecessary rounds. Plus, tomorrow we are going to provide 10 percent discount to elderly patients for diagnosis. We have already tied up with an association of senior citizens in the city and provides them with discounts on treatment. If any senior citizen is quite poor and cannot afford treatment, then we also try to provide treatment free of cost. Besides, our hospital has facilities like lift and ramp for the convenience of senior citizens."
Dr Gupta urged senior citizens that at the time of leaving for the hospital from their homes, they should inform about it to at least one member of their families. "Senior citizens should keep the address of their house and at least one mobile number from their family in their pocket, so that we can contact their family members in case of any emergency or mishap. Moreover, senior citizens should tell doctors about any past disease or any health issue at first instance. If senior citizens tell us that they are having any problems while sitting in the hospital, we can make an arrangement so that they can lie down," Dr Gupta added.

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